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Recycle Your Rubbish
Testimonials
"Thanks for making our job much easier. "
Anthony
""The assessors were great and very helpful. Thank you so much!" "
Tina
"I got your details from my friend (Joane Huges) - understand you did a great job for her helping clear rubbish off from her back garden..."
Diana
"Just want to say what a fantastic job Ernie and Byron did today. They were polite, helpful, worked their socks off and did a thoroughly professional job. I would have no hesitation in recommending them to anybody. Worth every penny!!!"
Roger Hurrell

Free Clearance Quote

 

 Frequently Asked Questions

 
 
 

1. What do you do? 11. Can you move my things from one location to another for me?
2. What type of things do you remove? 12. How big is your truck?
3. Why can't you take hazardous materials? 13. Do I have to be at the property to have the job done?
4. Why do you charge? 14. Can you do the job outside ordinary business hours?
5. Why can't you give me an exact price over the phone? 15. Why are appointments booked in two-hour windows?
6. How much notice do you require? 16. What is a cubic yard?
7. Can you take my things to a charity of my choice? 17. What equipment does your truck come with?
8. Will you make a mess of our paintwork and leave muddy footprints on our carpets? 18. Are you insured to do this work?
9. How do you charge? 19. What do you do with the rubbish or junk?
10. Are you licensed to do this work? 20. Where are you based?
  21. Why use your service instead of a skip?
 

1. What do you do?

Recycle your Rubbish, remove rubbish or junk fast and efficiently from residential and commercial properties. Our service includes, loading the materials from anywhere on your property, cleaning up at the end of the job and all disposal fees.
 

 

2. What type of things do you remove?

We will remove pretty much anything provided it can be lifted by two people.
Examples include:
Furniture - sofa, sofa-bed, mattress, armchair, cupboard, filing cabinets Appliances - fridge, freezer, washer dryer, computer, stereo, printer, TV, fax machine Cellar, loft & garage - boxes, books, kitchenware, tools, clothes, fireplace, lawn mower Garden refuse - branches, grass, leaves, soil, dirt, sod, compost, turf
Wood - fencing, firewood, lumber, plywood, shed, gate Construction/ demolition - plaster, drywall, broken patio, pallet, crate, glass, concrete Roofing / Flooring - tiles, asphalt, carpet, wood, flooring
 
We can not remove certain Hazardous Materials, including paint or paint cans full of paint, noxious chemicals, solvents, motor oils, petrol cans, asbestos, vehicle batteries, raw meat and fish, medical or biological waste (including faeces), or any toxic substances. On the other hand, there are certain items that are technically classified as hazardous (on the basis of how they need to be disposed of) which we can collect. For example, computer monitors and fridges or freezers. However, because these items have to be disposed of separately and the disposal costs are higher, we add a supplemental charge to your bill. If you are unsure about whether your rubbish or junk is or is not hazardous and whether we can collect it, please call us for clarification.
 

 

3. Why can't you take hazardous materials?

Recycle your Rubbish are not licensed or insured to carry certain hazardous materials. You should contact your local council for information on hazardous waste carriers in your area.
 

 

4. Why do you charge?

Our assessor loads your rubbish or junk into the truck, cleans up and takes it to a sorting station. Recycle your Rubbish sort items for recycling or reuse. For recycling and tips we are charged according to the weight of material disposed of. Our charges reflect the costs of doing all this and also the expense of employing staff and running our trucks.
 

 

5. Why can't you give me an exact price over the phone?

Recycle your Rubbish rates are based on the amount and type of rubbish or junk being removed. Until we see what is to be removed, we can't give you an exact price. Once at the premises but before starting a job, our assessor will review the materials to be removed and provide you with an No-obligation free quote of how much the job will cost.
 

 

6. How much notice do you require?

Try to give Recycle your Rubbish as much notice as possible to ensure your rubbish or junk collection can be scheduled for a time most convenient to you. Nevertheless, if you need us urgently, we can often arrange a pick-up within 48 hours of your call.
 

 

7. Can you take my things to a charity of my choice?

Yes, provided you have agreed this with the charity in advance. Unfortunately, due to insurance considerations, we are unable to guarantee the condition of items upon arrival.
 

 

8. Will you make a mess of our paintwork and leave muddy footprints on our carpets?

We try our utmost not to! To minimise the chance of dirtying the inside of your property, as well as using dust sheets, our assessors always wear clean uniforms (we carry spare ones) and, for really rainy days, use plastic shoe covers to avoid traipsing mud around the house. We always sweep up thoroughly at the end of the job. In the unlikely event that we do damage your property when removing junk, rest assured we are fully insured and we will arrange for any repairs immediately.
 

 

9. How do you charge?

In general Recycle your Rubbish charge by volume (ie. how much of our truck is taken up with your rubbish or junk). However if your material is particularly heavy (eg. rubble or concrete) we charge based on weight.
 

 

10. Are you licensed to do this work?

Yes. Our trucks and assesors are fully insured to do this work, including cover against any damage caused to a client's property when removing rubbish or junk from the premises.
 

 

11. Can you move my things from one location to another for me?

Yes, we could. It would need to be agreed to before the time. Please remember that we are not a traditional removal service and equally our trucks are not designed to do so, our vehicles are open (on top). For a small additional charge we could help.
 

 

12. How big is your truck?

The container at the back of each our trucks has the same volume of 13.5 cubic yards. This is equivalent to 2 ¼ standard builders' skips (which are 6 cubic yards). The container is always the same size.
 

 

13. Do I have to be at the property to have the job done?

Not always. Provided Recycle your Rubbish, can access the rubbish or junk from the road and we have your card details beforehand, we will call you once on site with an exact quote and then process your card payment remotely on completion. Equally, account customers often arrange for collections to occur without someone on site, and we simply invoice you following completion of the job.
 

 

14. Can you do the job outside ordinary business hours?

If you require a pick-up outside ordinary business hours, let us know and we will try our best to accommodate your requirements. Please be aware, however, that for safety reasons our teams cannot collect after dark.
 

 

15. Why are appointments booked in two-hour windows?

To allow for unforeseen circumstances, such as traffic or work that end up being larger than expected, appointments are booked in two-hour slots. The assessor will call you 15 to 30 minutes before arrival and give an exact arrival time.
 

 

16. What is a cubic yard?

A cubic yard is three feet high by three feet wide by three feet deep, or 27 cubic feet.
 

 

17. What equipment does your truck come with?

Strong efficient assessor with shovels, brooms, dust sheets, rubble bags, buckets, tools and a sack trolley.
 

 

18. Are you insured to do this work?

Yes. Our trucks and assesors are fully insured to do this work, including cover against any damage caused to a client's property when removing rubbish or junk from the premises.
 

 

19. What do you do with the rubbish or junk?

The majority is recycled or reused - by being given to charities or taken to specialist recycling facilities. Where those options are not possible we take waste to licensed Waste Transfer Stations where it is sorted and disposed of in the least environmentally damaging manner possible.
 

 

20. Where are you based?

Our Head offices are in Surrey, we have mobile office across London. Just asked if we cover your area.
 

 

21. Why use your service instead of a skip?

We do all the loading and clean up for you and our charges reflect only the volume of junk we remove. With skip hire you have to pay for the entire volume of the skip, regardless of how much you fill. There is also the added hassle and expense of having to apply for a skip hire permit in advance and the fact that you have to do all the loading and clearing up yourself. On top of all that, you usually have to put up with neighbours using your skip to dump their own rubbish or junk as well!

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